The 60 Night Guarantee
A blow-dry brush is a personal thing. The compact barrel that transforms one person’s hair takes another a few washes to get the hang of. So we’d rather you took your time.
Use The Balance Brush for 60 nights. Wash your hair, style it, live with it. If it isn’t right for you, we’ll refund you in full.
How it works
• You have 60 days from the day your brush arrives
• Yes, it can be used — that’s rather the point
• Email info@thebalancebrush.com with your order number and a line about how you got on
• We’ll refund to your original payment method within five working days
• No need to post the brush back. Keep it, or pass it to someone who’ll love it
The details
• Applies to orders placed at thebalancebrush.com. Bought on Amazon or TikTok Shop? Those have their own returns process
• One claim per customer
• Covers The Balance Brush and The Blow Dry Bundle
• This guarantee is in addition to your legal rights and doesn’t affect them